Quality

ISO 9001:2008 Quality Management System (QMS)

ISO 9001 LogoBattlespace Flight Services, LLC is an ISO 9001:2008 Registered Company. ISO 9001 is an internationally recognized model for a Quality Management System (QMS). The management system approach to running a business involves institutionalizing the best practices (processes) that are derived and updated through continuous process improvement. ISO 9001 is used by organizations to certify that their QMS is capable of meeting customer requirements from initial design and development through production, installation, and servicing.

The ISO 9001 standard provides Battlespace Flight Services, LLC the means to manage our internal processes in conformance to established business and various contract requirements. The processes themselves become the key element in the entire QMS. In the old days, if a product was “handmade” it implied quality and that quality was obtained through caring, experienced workers. Today the process, which includes experienced workers among other elements, controls the quality of the product or service. Control of the process is gained through improvements based on knowledge rather than intuition. Product/service quality is obtained by designing processes that are known to produce a product or service that meets or exceeds the customer’s requirements. Product/service quality is maintained and improved by constantly and continuously upgrading the existing processes.

Battlespace Flight Services, LLC has been an ISO 9001 registered company since February 2011. Our third-party registrar is National Quality Assurance (NQA). Battlespace Flight Services, LLC maintains a certified Quality Management System (QMS) that is subject to annual audits by NQA to ensure continued compliance in addition to continuous internal audits. The registered divisions and work sites of Battlespace Flight Services, LLC are listed on the current copy of our ISO 9001 certification.